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Thank you for shopping at Bye Bye Bad Skin!
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return, exchange, and refund policy for our customers in Germany.
We gladly accept returns and exchanges for both defective and non-defective products within 30 days of receiving your order.
Items must be returned in new, unused condition.
Items must include all original packaging and labels.
Returns and exchanges must be initiated within 30 days of the delivery date.
Simply use the free return label included in your package.
Pack the item securely and attach the return label.
Drop it off at your nearest mailing facility.
No restocking fees apply.
Limitless eCom GmbH
Warthestrasse 21
Teltow, Brandenburg, 14513
Germany
Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7 business days to your original payment method.
If you wish to exchange an item for a different product, please contact us. Exchanges are subject to product availability.
If you have any questions or need assistance with your return or exchange, feel free to contact us:
Phone / WhatsApp: +(49) 176 45897951
Email: kontakt@byebyebadskin.de
Our customer service team is available:
Monday to Friday, 9:00 AM – 5:00 PM (GMT+01:00) Central European Standard Time (Berlin)
Business Name: Bye Bye
Registered Company: Limitless eCom GmbH
Business Registration Number: HRB 35582
Address: Warthestrasse 21, Teltow, Brandenburg, 14513, Germany
We appreciate your trust in Bye Bye Bad Skin and look forward to serving you again!
